PRODUCT OVERVIEW FEATURES See More Example .more-text { display: none; } .see-more, .see-less { color: #3771aa; font-weight: bold; cursor: pointer; } Our aluminum Bioclimatic Pergola combines exceptional craftsmanship and remarkable longevity. Thanks to its innovative adjustable louvered roof, you can easily control sunlight and shade. Seamlessly combining style and functionality, it protects you from the elements so you can enjoy your outdoor space all year round. 💜 More options: Purple Leaf Bioclimatic Pergola 💜 Do not hesitate to contact us if you have any other questions! Email address: purpleleafservice2@gmail.com ﹥See more 💜 REINFORCED STRUCTURE: The high-quality painted aluminum structure and the louvered roof with thickened and improved support beams make the pergola more durable and resistant to winds up to force 7 and adverse weather conditions, making it suitable for long-term outdoor use. 💜 ADJUSTABLE LOUVERED ROOF: With two rows of individually controlled louvered roofs, adjustable lever, easily adjustable from 0° to 90°, you can enjoy up to 12 ㎡ of shade while having the possibility to sunbathe or stargaze with this pergola. 💜 DRAINAGE SYSTEM: The advanced integrated drainage system effectively diverts rainwater from the louvers to the posts in four directions, and then to the ground, thus preventing water accumulation on the roof. 💜 MULTIFUNCTIONAL USE: The spacious bioclimatic pergola offers enough space to place sofa sets, patio conversation sets, hot tubs, dining sets, and can even serve as a carport, it is ideal for your outdoor living. 💜 EXCELLENT SERVICE: Assembly instructions have been improved and simplified and the PURPLE LEAF customer service team is committed to providing 24/7 customer service and solving your problems. Tip: in case of strong winds, snow or other extreme weather conditions, open the louvers and raise or remove any installed shade accessories to avoid potential damage. ﹥See less function expandContent() { document.querySelector('.see-more').style.display = 'none'; document.querySelector('.more-text').style.display = 'inline'; } function collapseContent() { document.querySelector('.see-more').style.display = 'inline'; document.querySelector('.more-text').style.display = 'none'; } .s1 { padding: 5px !important; width: 100px; } .s2 { padding: 5px !important; } HIGHLIGHTS @media only screen and (max-width: 600px) { .image-container { display: none; /* 在手机端隐藏电脑端的容器 */ } .mobile-image-container { margin: 0; padding: 0; list-style-type: none; margin-left: 0 !important; padding: 0 !important; } .mobile-image-container li { width: 100%; margin-bottom: 20px; } .mobile-image-container img { width: 100%; height: auto; margin: 0px; } } @media only screen and (min-width: 601px) { .mobile-image-container { display: none; /* 在电脑端隐藏手机端的容器 */ } } Product dimensions ❮ ❯ DELIVERY AND RETURN Processing time and delivery time We usually ship orders within 24 to 48 hours after payment confirmation. (business days) We usually ship with DPD/UPS/Hellmann. The average delivery time is approximately 4 to 7 business days. You can check the estimated delivery date on the product page. In exceptional cases, when transferring an item from Amazon, there may be a delay in obtaining the tracking number. In rare cases, these deadlines may be extended due to unforeseen events (e.g., extreme weather conditions, unusual activity peaks, etc.). Free shipping All our products are generally delivered without shipping costs (in Germany). You can receive these items free of charge. There are no hidden costs or additional processing fees. The price you see in your cart is the total price of your purchase. If your address is in other European countries, additional shipping costs will apply. In some particular cases, you will have to pay the required shipping costs, such as for returns, exchanges or deliveries to certain regions. Tracking logistics information We will communicate the delivery time to you by email. For more information, contact us at purpleleafservice2@gmail.com. If you wish to modify or cancel your order, please check if the order is already in process. Once an item has left our warehouse, it can no longer be canceled or modified. Damaged package or defective item upon receipt When you receive your item, carefully check your package and items. If something is wrong, we recommend the following steps: (1) Take a photo clearly showing the damage or defect. (2) Immediately send us an email with the photo to purpleleafservice2@gmail.com. (3) We will contact you and do our best to find the best solution. (4) Please note that you should not discard the box or packaging material, otherwise your return or exchange request cannot be accepted. Additional Information We process orders from Monday to Friday (excluding holidays). If you place an order outside these hours, we will process and ship it the next business day. We do not deliver on Sundays or holidays. In case of lack of updated information We will communicate the delivery time to you by email. For more information, contact us at purpleleafservice2@gmail.com. If you wish to modify or cancel your order, please check if the order is already in process. Once an item has left our warehouse, it can no longer be canceled or modified. SERVICE AND WARRANTY Dear customers, we guarantee that all items we sell have passed strict quality controls to offer you an excellent product experience. All items sold by Purple Leaf are covered by the following comprehensive product warranties. 1. Returns accepted 30-day unconditional money-back guarantee for unopened and unused items; Return address: Industriestr. 1, 66892 Bruchmuehlbach-Miesau, Deutschland, Germany. If you are not satisfied with your purchase, or for any reason, you no longer wish to keep this product within 30 days of receipt, you can contact us for a return and refund. Please note that in such cases, return shipping costs are borne by the customer and will not be refunded. Items MUST be returned in their original packaging, unused and unopened to be eligible for a refund. Please note that shipping costs for the return are non-refundable and products must be returned unopened and unused to receive a refund. Please make sure to return the item with the original packaging and accessories in the same condition as you received it. 2. Returns not accepted (1) Returns not accepted Returns will not be accepted if the damage is caused by unauthorized maintenance, misuse, collision, negligence, abuse, etc. (2) Damage upon receipt If the item you received is defective or damaged, please immediately contact our customer service and send us photos or a video of the defective or damaged item within 7 days. In this case, after our verification, we may issue a full refund. (3) Missing part If any part of your product is damaged or missing, we can send you new parts or refund part of the purchase price. If the part affects the function or use of the product and you cannot repair it yourself or with a local technician, we will send you a new part or refund the full purchase price. (4) Not working or defective If you received the product and it is not working, you can ask our customer service for help, we will give you the appropriate technical answer; if it still does not work, you can request a refund. If you received a defective product, you can ask our customer service for technical assistance or a solution; if you can repair it yourself or at a local store, we will offer you compensation. (5) Incorrect package sent If the item you received is completely different from the one you ordered, do not hesitate to contact our customer service and provide us with the following evidence within 7 days: photos or a video of the incorrect item. We will send you the new item. 3. Return confirmation (1) Contact us at purpleleafservice2@gmail.com to obtain a return label. Provide the order number, a clear photo or video, and the shipping packaging to confirm acceptance of your return. (2) When returning your package, make sure the item is in good condition and all accessories are included. Attach the return label we provided to the package and send it to the address communicated by our customer service. (3) Your package must be returned to: Industriestr. 1, 66892 Bruchmuehlbach-Miesau, Deutschland, Germany 4. Refund and compensation procedure (1) Paypal refunds may take up to 24 hours to be processed and appear in your account. (2) Credit card refunds take between 7 and 14 business days to appear in your account. This period depends solely on your credit card company and any eventual intermediaries. Note: The price of products on our website is subject to fluctuations, and we will not refund any difference caused by these fluctuations.